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Services

The research and information centres offer a variety of resources, services and facilities to enable you to complete your studies.

Libraries

The Research and Information Centre, incorporating Libraries, includes:

• lending of books, magazines, audio-visual and electronic resources, teaching materials and selected hardware
• inter-campus and inter-library services, includes an on-line loan request for external students
• photocopying
• video viewing
• research assistance
• access to Internet
• advice about referencing and bibliographic citation
• guidance with copyright
• orientation tours
• mail service for remote clients
• use of computer software and hardware
• group and quiet individual study areas.

Electronic learning centres

Services include:

• a selection of self-paced competencies in flexible mode drawn from training programs in both Business Services and Information Technology
• tutorial assistance with self-paced modules
• computer access - allows existing students to practice computer competencies and for work on research and assignments
• printing.

Videoconferencing/streaming

Please contact the relevant research and information centre for information about videoconferencing and videostreaming or any of the other services available.

Lending policy

Conditions:

• members must produce their current student or borrower card in order to borrow
• loan restrictions apply on reference, electronic and course related materials
• overdue notices will be activated to remind borrowers of outstanding loans
• borrowing rights will be suspended if loans are overdue
• in the event of an item being damaged or not returned, charges will be based on the current recommended retail price plus a processing fee of $30.00 per item (includes GST).

Limits:

• students may borrow up to fifteen items
• associate members may borrow up to ten items.

Loan length:

• books and other general material - 28 weeks
• videos and DVDs - 7 days
• magazines, journal issues and serials - 14 days.

Inter-library loans:

• members may place requests for resources located in another campus or TAFE Queensland Institute
• inter-campus loans within various campuses of WideBay TAFE normally take three days
• loans from other Queensland TAFE Institutes may take up to a week. Associate members will be expected to pay any inter-library loan and postal costs.

External and off-campus services:

• WideBay TAFE students who cannot reasonably attend one of its campuses are eligible to submit requests for a mail service. Further details are on the Loan request form for external students [PDF 58kb] [Word 332kb] or use the online version of the form.
• students residing in the cities of Bundaberg, Hervey Bay or Maryborough should go to the nearest WideBay TAFE campus for service.

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© The State of Queensland (Department of Education and Training) 2009.

Queensland Government