How to enrol
WideBay TAFE is committed to providing all of our students with a level of service and training second to none. Friendly, experienced customer care staff are available to assist you with all aspects of the enrolment process.
Once you have chosen your course, follow the steps below to ensure a successful enrolment.
Pre-enrolment information
Contact the Care Service Centre
Complete the enrolment forms
Calculating my fees
Fee concessions
What are my payment options?
Has my enrolment been successful?
Changes to enrolment or personal details
Applications to the Queensland Tertiary Admissions Centre
Disclosure of personal information
Pre-enrolment information
Please be sure to read and understand the pre-enrolment information [PDF 1.02MB dated 4 September 2007] before you enrol into your course. International Students should read the international pre-enrolment information [PDF 1.5MB dated 25 June 2008] and visit the international information section of this site to find out more.
Contact the Customer Care Centre
The Customer Care Centre will assist you with general information and enquiries as well as provide information about courses and careers and provide you with an enrolment package. Contact the Customer Care Centre on:
Telephone: 1300 656 188
Overseas Enquiries: +61 7 4120 2503
Email: widebay.institute@tafe.net
Postal Address:
Customer Care Centre
Wide Bay Institute of TAFE
Locked Mail Bag 279
Maryborough, Queensland 4650
Australia
Complete the enrolment forms
To ensure a successful enrolment you need to complete the following forms, available from the Customer Care Centre:
- New personal details form [PDF 121kb]
To ensure a successful enrolment in a course it is important that you complete all fields of the New Student Personal Details form (EV348) and sign the student declaration. - Enrolment Selection form/s
Write your student number (if known), name and date of birth at the top of the enrolment selection form. After pre-consultation with staff from your area of chosen study, nominate the units of competency and session times you wish to attend by placing an 'X' in the boxes on the right hand side of the Enrolment Selection form/s.
Submit your forms:
- over the counter at one of our Customer Care Centres
- by fax to (07) 4123 4184
- by mail to Customer Care Centre, Locked Mail Bag 279, Maryborough, Queensland, Australia 4650
Please check all submitted information carefully. Failure to provide accurate information may affect the quality of support provided by the Institute to assist you to successfully complete your studies. In some cases you may need to provide proof of pre-requisites. Some module/competency enrolments are offered on a "first-in, first-served" basis while others require specific entry requirements.
Calculating my fees
In most courses offered by the institute, students contribute towards providing student services and facilities by paying fees and charges set by the government. You can roughly calculate your fees by adding the full or concession cost of each module on your enrolment selection form. In some cases enrolment forms can include a $20.00 administration fee.
A material cost is included in student fees and payable to the Institute. Depending on the course, some additional costs may be met by the student e.g. for books, additional materials or industry visits, etc.
Fee concessions
Students enrolling in a mainstream TAFE Queensland program may be eligible to apply for a concessional rate on tuition fees. The Director may exempt a student from 75% of the tuition fee component of total fees and charges for a subject. You may apply if you are:
- a holder of a concession card
- an Indigenous person
- under 17 years of age (TAFE student) at the end of February in the study year and have not completed year 12
- under 18 years of age (Senior College student) at the end of February in the study year and have not completed Year 12
- an apprentice who is repeating an apprenticeship subject the apprentice failed (for the first time), or did not complete, because of illness (this does not apply if the student obtained a refund of fees for the subject).
Students must present evidence of exemption when enrolling. If evidence is not presented at time of enrolment then full fees will apply. The Institute cannot refund fees if you present evidence after enrolment.
Age concession
Students under 17 years of age (TAFE student) or under 18 years of age (Senior college student), at the end of February in the year of study, will need to present, at time of enrolment, one of the following:
- an original birth certificate or extract
- a copy of your birth certificate or extract which has been certified by either a Justice of the Peace or Commissioner for Declarations
- driver's licence or learner's permit
- passport.
Concession cards
If using a concession card, you will need to present one of the following when enrolling:
- a Centrelink Health Care card
- a Centrelink Health Benefit card
- a Centrelink Pensioner Concession card
- a Department of Veterans Affairs (DVA) card
- a copy of your Centrelink Card [this copy must be certified by either a Justice of the Peace (JP) or a Commissioner for Declarations (C.Dec)]. To locate a JP or C.Dec, ask a Customer Service Officer at any police station, courthouse, school, bank or solicitor's office
- Form SS55 (This is an official form that Centrelink will issue to you on request if you have been approved a current card, but have not received it).
Financial hardship
For students who are experiencing financial hardship which may limit ability to pay for the program, please ask to speak to a Customer Care Officer. To be eligible for consideration you will be required to provide appropriate evidence of financial hardship.
Indigenous persons
Indigenous persons need to present one of the following when enrolling:
- advice from DEETA of approval of Abstudy
- declaration from the local Indigenous People Community Group
- declaration from a College Student Support Officer (Indigenous people).
Extreme financial hardship
The institute Director may consider a request for an exemption from regulated fees on the grounds of extreme financial hardship. For an exemption to be granted, the Director must be satisfied that the student would have to forgo basic needs of living in order to pay the regulated fees.
Students need to see the College Counsellor to discuss their situation and arrange for an application for exemption of fees to be sent to the Director.
What are my payment options?
In person - With a payment of cash, cheque, credit card or EFTPOS at the appropriate campus:
- Bundaberg College, Walker Street, Bundaberg Qld 4670
- Gympie College, Cartwright Road, Gympie Qld 4570
- Hervey Bay College, Urraween Road, Pialba Qld 4655
- Maryborough College, Nagel Street, Maryborough Qld 4650
- Gayndah College, Pineapple Street, Gayndah Qld 4625.
By telephone - enrolments will be taken with payment by major credit cards by telephoning 1300 656 188.
Should you wish to make a credit card payment and be entitled to a fee concession a copy of the concession card (certified to be a true copy by a Justice of the Peace or Commissioner for Declarations) can be faxed to the appropriate campus for processing.
By mail - by posting a cheque or money order with attachment detailing name, address, phone number and date of birth along with course and subject details to:
Locked Mail Bag 279
Maryborough, Queensland 4650
Online - use the Years 11/12 Senior Studies Enrolment Application or for International Students refer to Enrolment Information for International Students. Refer to the Flexible study options page for relevant on-line course/module enrolment details.
Has my enrolment been successful?
You will be issued with an enrolment confirmation detailing modules/units of competency and their associated fees in addition to being supplied with a student handbook.
Changes to enrolment or personal details
It is important that our records are accurate and up to date. Should you change your name, address or other details during your period of study, please notify the Customer Care Centre staff as soon as possible.
Applications to the Queensland Tertiary Admissions Centre
Applications for full-time diploma and advanced diploma courses should be forwarded to the Queensland Tertiary Admissions Centre (QTAC) before 30 September. Late applications will incur a late fee, which is payable to QTAC.
If you wish to discuss any aspects of your course program, please contact the Customer Care Centre.
Disclosure of personal information
Under certain circumstances, the Wide Bay Institute of TAFE is bound by law to disclose enrolment details for the purposes mentioned in the Training and Employment Act 2000. Also agencies, such as Commonwealth and State Government Departments, are granted access to enrolment details. If you have any objections to this access, you must notify the Customer Care Centre, Wide Bay Institute of TAFE, within 14 days upon receipt of this advice. Please refer to our Privacy message for more details.
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